PRIVACY POLICY

EFFECTIVE DATE: MARCH 18, 2021

1. WHAT DOES THIS POLICY COVER? DO OTHER POLICIES APPLY TO YOU?

THIS PRIVACY POLICY COVERS SITUATIONS IN WHICH WE, AJOUR, ACCESS, COLLECT, STORE, PROCESS, USE, COMMUNICATE OR TRANSFER YOUR PERSONAL DATA, WHETHER IN PAPER OR ELECTRONIC FORM. IT ALSO COVERS SITUATIONS IN WHICH AUTHORISED PARTNERS USE YOUR PERSONAL DATA ON OUR BEHALF.

OTHER POLICIES MAY, IN SOME CASES, APPLY TO YOU. THIS MAY BE THE CASE WHEN YOU USE CERTAIN PRODUCTS OR SERVICES. IN SUCH CASES :

THESE OTHER POLICIES WILL BE NOTIFIED TO YOU WHEN YOU USE THE PRODUCTS OR SERVICES TO WHICH THEY APPLY.

THOSE OTHER POLICIES WILL SUPERSEDE THIS PRIVACY POLICY UNLESS EXPRESSLY REFERENCED.

THIS PRIVACY POLICY DOES NOT COVER PRODUCTS OR SERVICES YOU MAY USE THAT ARE PROVIDED BY OTHER COMPANIES ACTING ON THEIR OWN BEHALF.

2. WHO COLLECTS AND USES YOUR PERSONAL DATA?

WE, AJOUR, ACT AS A "DATA CONTROLLER", WHICH MEANS THAT WE DETERMINE "WHY" AND "HOW" YOUR PERSONAL DATA IS COLLECTED AND USED. WE ARE AN INCORPORATED COMPANY LOCATED AT 52 AVENUE BOSQUET 75007 PARIS, FRANCE AND REGISTERED IN THE PARIS TRADE AND COMPANIES REGISTER UNDER THE NUMBER RCS 893605444.

3. WHY DO WE COLLECT YOUR PERSONAL DATA?

AJOUR WILL COLLECT, HOLD, USE AND SHARE YOUR PERSONAL DATA FOR THE PURPOSES DESCRIBED IN THIS SECTION. THE PROCESSING OF YOUR DATA WILL BE CARRIED OUT IN ACCORDANCE WITH THE PRIVACY LEGISLATION APPLICABLE TO YOU, AND WILL BE BASED ON THE LEGAL GROUNDS SET OUT IN THIS SECTION.

  • TO FIND OUT MORE ABOUT THE PURPOSES AND APPLICABLE LEGAL BASES, YOU CAN CONTACT US BY E-MAIL AT SUPPORT@AJOUR.CAFE.

  • TO PROVIDE YOU WITH THE PRODUCTS AND SERVICES YOU HAVE PURCHASED OR OTHERWISE REQUESTED.

WE WILL USE YOUR PERSONAL DATA TO MANAGE OUR RELATIONSHIP WITH YOU AND TO FULFIL OUR OBLIGATIONS UNDER THE CONTRACT YOU ENTER INTO WITH US WHEN YOU PURCHASE, OR OTHERWISE REQUEST, PRODUCTS OR SERVICES FROM US. THIS MAY INCLUDE VARIOUS ACTIVITIES SUCH AS INTERNAL ACCOUNTING, PROCESSING YOUR PAYMENT OR PROCESSING THE DELIVERY OF YOUR PRODUCT.

  • TO MANAGE YOUR PROFILE.

ONCE YOU HAVE ASKED US TO CREATE YOUR AJOUR PROFILE, YOUR PERSONAL DATA WILL BE ATTACHED TO THIS PROFILE, IN WHICH WE KEEP ALL THE DATA WE HAVE ABOUT YOU. THIS MAY INCLUDE PERSONAL DATA THAT WE OBTAIN DIRECTLY FROM YOU, AS WELL AS DATA THAT WE OBTAIN FROM OTHER SOURCES IN ACCORDANCE WITH APPLICABLE LAW. THE INFORMATION IN YOUR AJOUR PROFILE IS CRITICAL TO PROVIDING YOU WITH A PERSONALISED AND CUSTOMISED AJOUR EXPERIENCE. TO PROVIDE YOU WITH THE BEST POSSIBLE EXPERIENCE, IT MUST BE KEPT UP TO DATE.

  • TO PROVIDE YOU WITH PERSONALISED CUSTOMER SERVICE AND SUPPORT.

NO MATTER HOW WE COMMUNICATE, YOU SHOULD HAVE THE SAME UNIFIED EXPERIENCE. WHETHER OUR COMMUNICATION TAKES PLACE ON OUR WEBSITE, BY CHAT, BY PHONE OR BY VIDEO, AND WHETHER YOU CONTACT US OR NOT, WE WANT THE CUSTOMER SERVICE YOU RECEIVE TO BE RELEVANT AND PERSONALISED.

IN ORDER TO PROVIDE YOU WITH THIS SAINT LAURENT EXPERIENCE, WE WILL COLLECT, STORE, PROCESS, USE, COMMUNICATE AND TRANSFER YOUR PERSONAL DATA TO IDENTIFY YOU. THIS WILL ALLOW US TO PROVIDE YOU WITH THE PERSONALISED ASSISTANCE YOU REQUEST, OR TO SHARE RELEVANT INFORMATION WITH YOU. IN ADDITION, WHEN YOU CONTACT US, WE MAY RETAIN THE PERSONAL DATA YOU SHARE WITH US, SO THAT WE CAN ALWAYS PROVIDE YOU WITH A PERSONALISED AND CUSTOMISED EXPERIENCE. THIS MAY OCCUR IF YOU ARE AN EXISTING CUSTOMER OR A POTENTIAL CUSTOMER. YOUR PERSONAL INFORMATION WILL BE LINKED TO YOUR CURRENT PROFILE, IF YOU HAVE ASKED US TO CREATE ONE, OR TO A POTENTIAL CUSTOMER PROFILE.

IN ORDER TO PROVIDE YOU WITH A PLEASANT CUSTOMER EXPERIENCE, TO GET TO KNOW YOU BETTER IN ORDER TO PROVIDE YOU WITH PERSONALISED RESPONSES, AND TO IMPROVE THE QUALITY AND SECURITY OF OUR SERVICES, WE MAY RELY ON YOUR CONSENT, ACT IN ACCORDANCE WITH OUR CONTRACT WITH YOU, OR TAKE ANY REASONABLE STEPS TO ENTER INTO A CONTRACT WITH YOU, OR RELY ON OUR LEGITIMATE INTEREST IN IMPROVING OUR SERVICES

  • TO ENABLE YOU TO RECEIVE RELEVANT INFORMATION AND PERSONALISED MARKETING CONTENT.

YOU WILL RECEIVE INFORMATION AND NEWS ABOUT US EITHER AT YOUR REQUEST (WITH YOUR PRIOR CONSENT, WHERE REQUIRED BY LAW) OR WHERE WE ARE PERMITTED BY LAW TO SEND SUCH INFORMATION AND NEWS DIRECTLY TO YOU THESE COMMUNICATIONS MAY BE INTERNATIONAL OR LOCAL, AND MAY INCLUDE NEWS ABOUT OUR PRODUCTS AND SERVICES, EVENT INVITATIONS, OFFERS, SURVEYS, ETC.

OUR COMMUNICATIONS WILL BE PERSONALISED AND DESIGNED SPECIFICALLY TO BE OF INTEREST TO YOU. THEY WILL BE UPDATED WITH ANY NEW PERSONAL INFORMATION THAT IS LINKED TO YOUR SAINT LAURENT PROFILE. WE WILL USE YOUR PERSONAL INFORMATION TO SEND YOU TAILORED COMMUNICATIONS OR OTHER PERSONALISED ADVERTISING OR MARKETING CAMPAIGNS. THIS USE OF YOUR DATA INVOLVES PROFILING.

IF YOU RESIDE IN THE UNITED STATES OR GUAM, PLEASE ALSO REFER TO THE SPECIFIC INFORMATION ABOUT TEXTING AND INSTANT MESSAGING APPLICABLE TO PERSONS RESIDING IN THE UNITED STATES OR GUAM FOR MORE INFORMATION ABOUT HOW AND WHEN WE MAY USE YOUR TELEPHONE NUMBER TO SEND YOU MESSAGES.

  • TO SEND YOU NON-MARKETING COMMUNICATIONS.

NON-MARKETING COMMUNICATIONS MAY BE SENT TO YOU UPON YOUR REQUEST AND/OR MAY BE IMPORTANT TO YOUR SECURITY AND THAT OF YOUR PERSONAL INFORMATION.

4. WHAT PERSONAL DATA DO WE COLLECT?

WHEN YOU INTERACT WITH US OR OUR AUTHORISED PARTNERS, YOU MAY PROVIDE US WITH THE FOLLOWING CATEGORIES OF PERSONAL DATA (WHICH MAY INCLUDE DATA THAT, UNDER APPLICABLE LAW, IS SENSITIVE DATA)

1. LOGIN & PROFILE INFORMATION

THIS SET OF PERSONAL DATA ALLOWS US TO IDENTIFY YOU, MANAGE YOUR AJOUR PROFILE, PROVIDE YOU WITH CUSTOMER SERVICE AND SUPPORT, AND, IN SOME CASES, CONTACT YOU, INCLUDING BY SENDING YOU RELEVANT INFORMATION AND PERSONALISED MARKETING CONTENT BASED ON THE LEGAL GROUNDS SET FORTH IN THIS PRIVACY POLICY.

2. TRANSACTION DATA & BUSINESS INFORMATION (INCLUDING AUDIO)

THIS SET OF PERSONAL DATA ALLOWS US TO PROVIDE YOU WITH THE PRODUCTS AND SERVICES YOU HAVE REQUESTED, MANAGE YOUR PROFILE, PROVIDE YOU WITH RELEVANT CUSTOMER SERVICE AND SUPPORT, SECURE OUR COMMUNICATIONS, AND MANAGE AND BETTER UNDERSTAND OUR BUSINESS.

3. PERSONAL INFORMATION AND INFERENCES

THIS SET OF PERSONAL DATA ALLOWS US TO ALWAYS PROVIDE YOU WITH THE BEST SERVICE, BY UNDERSTANDING YOU BETTER. WE USE THIS DATA TO MANAGE YOUR AJOUR PROFILE, TO PROVIDE YOU WITH RELEVANT CUSTOMER SERVICE AND SUPPORT, AND IN SOME CASES TO CONTACT YOU, FOR EXAMPLE BY SENDING YOU RELEVANT INFORMATION, NEWS AND PERSONALISED MARKETING CONTENT.

USER-GENERATED CONTENT

THIS SET OF PERSONAL DATA ALLOWS US TO OBTAIN PERSONAL DATA ABOUT YOU OR ABOUT THIRD PARTIES. IN SOME CASES, THIS DATA ALLOWS US TO OBTAIN TECHNICAL, ELECTRONIC AND LOCATION INFORMATION FROM YOU

THIS SET OF PERSONAL DATA ALLOWS US TO BETTER PROVIDE THE SERVICE YOU EXPECT FROM US

THIS DATA MAY INCLUDE PERSONAL DATA RELATED TO YOUR INTERACTIONS WITH US. IT ALLOWS US TO MANAGE YOUR PROFILE, TO PROVIDE YOU WITH RELEVANT CUSTOMER SERVICE AND PERSONALISED MARKETING CONTENT, TO ESTABLISH COMMUNICATIONS AND CONDUCT OUR BUSINESS SAFELY, TO EVALUATE AND BETTER UNDERSTAND OUR BUSINESS, AND TO OPTIMISE AND MANAGE OUR WEBSITE AND OTHER COMMUNICATION CHANNELS.

PLEASE NOTE THAT THE CATEGORIES MENTIONED IN THIS SECTION ENTITLED WHAT PERSONAL DATA DO WE COLLECT? ALSO CORRESPOND TO THE CATEGORIES OF PERSONAL DATA THAT WE HAVE COLLECTED DURING THE LAST 12 MONTHS.

5. WHEN DO WE COLLECT YOUR PERSONAL DATA?

WHEN YOU INTERACT WITH US, WHETHER IN PERSON OR ONLINE, YOU MAY SHARE PERSONAL DATA WITH US WHEN:

  • YOU PURCHASE A PRODUCT;

  • YOU CREATE AN AJOUR PROFILE OR LINK YOUR SOCIAL MEDIA ACCOUNT TO YOUR AJOUR PROFILE;

  • YOU SUBSCRIBE TO OUR NEWSLETTER;

  • YOU INTERACT WITH US OR ASK FOR ADVICE AND SHARE PERSONAL DATA VIA OUR WEBSITES, SOCIAL MEDIA PAGES, IN-STORE SALES STAFF, AT A TRADE SHOW, AT AN EVENT, OR VIA OUR CUSTOMER SERVICE DEPARTMENT;

  • YOU USE YOUR DEVICE TO BROWSE DIFFERENT WEBSITES;

  • A PERSONAL SHOPPER OR OTHER AGENT ACTING ON YOUR BEHALF INTERACTS WITH US, IN PARTICULAR TO PURCHASE A PRODUCT OR SIGN UP FOR A SERVICE FOR YOU;

  • YOUR DATA IS SHARED WITH US BY OUR AUTHORISED PARTNERS, WITH YOUR PRIOR CONSENT WHERE REQUIRED.

6. HOW DO WE COLLECT YOUR PERSONAL DATA?

WE OBTAIN YOUR DATA PRIMARILY FROM YOU AND PROCESS IT BY AUTOMATED MEANS WHEN YOU INTERACT WITH US. WHEN YOU INTERACT WITH US, WHETHER IN PERSON OR ONLINE, WE COLLECT YOUR PERSONAL DATA THROUGH

  • OUR CUSTOMER SERVICE (E.G., BY PHONE OR CHAT), WHEN YOU SHARE PERSONAL DATA WITH US

  • OUR WEBSITE, WHETHER YOU ARE REGISTERED OR NOT, WHEN YOU COMPLETE SURVEYS, GO THROUGH A REGISTRATION PROCESS OR FILL OUT A FORM COMPLETELY. WE MAY ALSO USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES FOR THIS PURPOSE;

  • ANY MEANS WE MAKE AVAILABLE TO YOU - FOR EXAMPLE, WHEN YOU PURCHASE A PRODUCT, WE MAY COLLECT CERTAIN PERSONAL DATA RELATED TO YOUR PAYMENT, SUCH AS PURCHASE PRICE, PURCHASE DATE AND PRODUCT NUMBER (WE WILL NOT RETAIN YOUR PERSONAL CREDIT CARD INFORMATION LONGER THAN NECESSARY TO COMPLETE THE TRANSACTION);

  • THIRD PARTY SOURCES SUCH AS SOCIAL NETWORKS.

7. WHAT ARE OUR THIRD PARTY SOURCES?

WE OBTAIN YOUR INFORMATION PRIMARILY FROM YOU DIRECTLY. FROM TIME TO TIME, WE MAY ALSO OBTAIN DATA ABOUT YOU FROM THIRD PARTY SOURCES.

WE WILL ONLY COLLECT SUCH DATA IF THE THIRD PARTIES HAVE EITHER OBTAINED YOUR CONSENT OR ARE PERMITTED BY LAW TO SHARE SUCH DATA. IN CERTAIN LIMITED CIRCUMSTANCES, CERTAIN THIRD PARTIES MAY BE REQUIRED TO SHARE YOUR PERSONAL INFORMATION WITH US.

TO LEARN MORE ABOUT THE DATA WE SHARE WITH THESE THIRD PARTY SOURCES, PLEASE SEE THE SECTION ON WHO DO WE SHARE YOUR PERSONAL DATA WITH?

8. SHOULD YOU ALWAYS SHARE YOUR PERSONAL DATA WITH US?

YOU ARE NOT ALWAYS OBLIGED TO PROVIDE US WITH THE PERSONAL DATA WE REQUEST: THE PERSONAL DATA THAT ARE NECESSARY ARE CLEARLY IDENTIFIED AS MANDATORY.

IF YOU DO NOT WISH TO PROVIDE US WITH CERTAIN PERSONAL DATA, YOU MAY SIMPLY NOT PROVIDE IT TO US, OR YOU MAY REQUEST, WHEN GIVEN THE OPTION, THAT SUCH DATA NOT BE PROCESSED.

PLEASE BE AWARE THAT IF YOU CHOOSE NOT TO PROVIDE CERTAIN PERSONAL DATA, YOU MAY NOT BE ABLE TO BENEFIT FROM CERTAIN SERVICES FOR WHICH THE PROVISION OF SUCH DATA IS NECESSARY.

WE MAY ASK YOU TO PROVIDE PERSONAL DATA TO MEET CERTAIN LEGAL REQUIREMENTS. IN SUCH CASES, WE WILL INFORM YOU IN A TIMELY MANNER WHETHER OR NOT SUCH PERSONAL DATA IS REQUIRED (AND THE POSSIBLE CONSEQUENCES OF YOUR FAILURE TO PROVIDE PERSONAL DATA).

9. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

OUR GENERAL APPROACH IS TO KEEP YOUR PERSONAL DATA ONLY AS LONG AS NECESSARY.

WHEN YOU HAVE AN UPDATE PROFILE, A POTENTIAL CUSTOMER PROFILE, OR SUBSCRIBE TO OUR NEWSLETTERS: GENERALLY, WE RETAIN YOUR PERSONAL DATA FOR 5 YEARS FROM THE LAST INTERACTION YOU HAVE WITH US

WHEN YOU INTERACT WITH OUR CUSTOMER SERVICE DEPARTMENT: GENERALLY, WE RETAIN CALL RECORDS FOR 45 DAYS (UNLESS THE LAW REQUIRES A LONGER RETENTION PERIOD), AND OTHER PERSONAL DATA YOU SHARE WITH US (INCLUDING PERSONAL DATA SHARED VIA EMAIL, CHAT, OR TEXT MESSAGE, OR WHERE OUR INTERACTION IS TRANSCRIBED) FOR 5 YEARS FROM THE LAST INTERACTION YOU HAD WITH US

WHEN WE USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES: YOUR CONSENT WILL BE VALID FOR UP TO 13 MONTHS.

WE MAY RETAIN CERTAIN PERSONAL DATA FOR A SHORTER PERIOD OF TIME, OR FOR A LONGER PERIOD OF TIME, FOR EXAMPLE WHERE WE ARE REQUIRED TO DO SO TO COMPLY WITH RELEVANT LEGAL, TAX AND ACCOUNTING OBLIGATIONS.

10. HOW DO WE PROTECT YOUR PERSONAL DATA?

WE AT AJOUR ARE COMMITTED TO KEEPING YOUR PERSONAL INFORMATION SECURE.

TO DO SO, WE HAVE DESIGNED OUR SERVICES WITH YOUR SECURITY IN MIND. WITHIN OUR GROUP, DEDICATED TEAMS MANAGE AND MONITOR THE SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA. WE HAVE ADOPTED SPECIFIC TECHNICAL AND ORGANISATIONAL SECURITY MEASURES TO PROTECT DATA AGAINST ACCIDENTAL OR UNLAWFUL DESTRUCTION, ACCIDENTAL LOSS OR ALTERATION, UNAUTHORISED DISCLOSURE OR ACCESS.

FOR EXAMPLE, WHEN PERSONAL DATA TRAVELS BETWEEN YOUR DEVICE AND OUR SERVERS, WE ENSURE THAT THIS DATA IS ENCRYPTED USING THE SECURE SOCKETS LAYER ("SSL") PROTOCOL AND/OR OTHER SECURITY METHODS. WE USE SECURE HTTP (OR "HTTPS") (HYPER TEXT TRANSFER PROTOCOL WITH SECURE SOCKETS LAYER PROTOCOL) TO PROTECT YOUR CONNECTION TO OUR WEBSITE. ALL PERSONAL DATA IS STORED ON SECURE SERVERS.

WE HAVE ALSO IMPLEMENTED A SPECIALISED SYSTEM TO MANAGE THE SECURITY OF PERSONAL DATA. FOR EXAMPLE, WE STRICTLY CONTROL THE SCOPE OF AUTHORISATION OF THOSE OF OUR EMPLOYEES WHO HAVE ACCESS TO THE PERSONAL DATA WE COLLECT AND PROCESS. WE REGULARLY REVIEW OUR COLLECTION, STORAGE AND PROCESSING PRACTICES, INCLUDING SECURITY MEASURES, TO GUARD AGAINST UNAUTHORISED ACCESS AND USE.

WE CONDUCT REGULAR SECURITY AND PRIVACY TRAINING AND TESTING TO INCREASE EMPLOYEE AWARENESS OF THE IMPORTANCE OF PROTECTING PERSONAL DATA. WE TAKE COMMERCIALLY REASONABLE STEPS TO ENSURE THAT OUR BUSINESS PARTNERS AND THIRD PARTY SERVICE PROVIDERS ARE ABLE TO PROTECT YOUR PERSONAL DATA. OUR EMPLOYEES AND THOSE OF OUR BUSINESS PARTNERS AND THIRD PARTY SERVICE PROVIDERS WHO HAVE ACCESS TO YOUR PERSONAL DATA ARE SUBJECT TO ENFORCEABLE CONTRACTUAL CONFIDENTIALITY OBLIGATIONS AND SPECIFIC CONTRACTUAL PRIVACY CLAUSES.

IN THE EVENT OF A SECURITY INCIDENT RESULTING IN A BREACH OF PERSONAL DATA, AS DEFINED BY LAW, WE HAVE PUT IN PLACE A CONTINGENCY PLAN TO PREVENT SUCH SECURITY INCIDENTS FROM OCCURRING. IN ADDITION, WE WILL REPORT SUCH PERSONAL DATA BREACH TO THE SUPERVISORY AUTHORITY AS REQUIRED BY APPLICABLE LAW AND INFORM YOU THROUGH AN APPROPRIATE CHANNEL WHEN AND AS REQUIRED BY APPLICABLE LAW.

TO MAINTAIN THE SECURITY OF YOUR PERSONAL DATA, WE MAY NEED TO RESET YOUR PASSWORD FROM TIME TO TIME.

IT IS IMPORTANT FOR YOU TO BE AWARE THAT NO SERVICE CAN BE 100% SECURE, AND THAT YOU PLAY AN ESSENTIAL ROLE IN KEEPING YOUR PERSONAL DATA SAFE. TO ENSURE THAT YOUR PERSONAL DATA THAT IS NOT UNDER OUR CONTROL IS PROTECTED TO THE BEST OF OUR ABILITY, YOUR DEVICES SHOULD BE PROTECTED (E.G., WITH UP-TO-DATE ANTI-VIRUS SOFTWARE) AND YOUR INTERNET SERVICE PROVIDERS SHOULD TAKE APPROPRIATE MEASURES FOR THE SECURE TRANSMISSION OF PERSONAL DATA OVER THE INTERNET (E.G., WITH FIREWALLS AND SPAM FILTERS). YOU ACCEPT THE SECURITY CONSEQUENCES INHERENT IN INTERACTIONS OVER THE INTERNET, AND YOU WILL NOT HOLD US OR OUR PARTNERS LIABLE FOR ANY SECURITY INCIDENT OR BREACH OF PERSONAL DATA, UNLESS SUCH INCIDENT OR BREACH IS DUE TO OUR NEGLIGENCE.

11. WHERE DO WE STORE YOUR PERSONAL DATA?

WE OPERATE IN EUROPE AND SOUTH AMERICA AND MAY TRANSFER YOUR PERSONAL DATA TO AUTHORISED PARTNERS AROUND THE WORLD. WE WANT YOU TO HAVE THE BEST POSSIBLE SERVICE AND CUSTOMER EXPERIENCE, WHETHER ONLINE OR IN PERSON. TO THAT END, WE MAY SHARE YOUR PERSONAL DATA OUTSIDE THE COUNTRY IN WHICH YOU FIRST SHARED IT WITH US. WHEN WE DO SO, IT WILL ALWAYS BE FOR THE PURPOSES DESCRIBED IN THIS PRIVACY POLICY AND PROVIDED THAT WE ARE SATISFIED WITH THE LEVELS OF PROTECTION AND SECURITY IMPLEMENTED UNDER APPLICABLE DATA PROTECTION LEGISLATION. THIS SHARING OF YOUR PERSONAL DATA IS NECESSARY FOR US TO PERFORM CONTRACTS WITH YOU OR TO TAKE PRE-CONTRACTUAL MEASURES AT YOUR REQUEST IN ORDER TO PROVIDE YOU WITH A COMPREHENSIVE CUSTOMER EXPERIENCE.

THE PERSONAL DATA WE COLLECT FROM YOU IS STORED ON SERVERS LOCATED IN THE EUROPEAN UNION. THIS MAY VARY DEPENDING ON THE COUNTRY IN WHICH THE DATA WAS COLLECTED OR APPLICABLE LAW. FOR MORE INFORMATION ON WHERE YOUR PERSONAL DATA IS STORED, YOU CAN CONTACT US BY E-MAIL AT SUPPORT@AJOUR.CAFE.

WE WANT TO MAKE SURE THAT YOUR PERSONAL DATA IS ALWAYS USED AND MADE AVAILABLE TO YOU SECURELY FROM WHEREVER YOU WISH TO ACCESS IT AND FOR WHATEVER REASON YOU WISH TO ACCESS IT.

WHEN WE SHARE, USE OR TRANSFER PERSONAL DATA, ESPECIALLY FROM THE EUROPEAN UNION, WE USE STANDARD CONTRACTUAL CLAUSES APPROVED BY THE EUROPEAN COMMISSION, OR IMPLEMENT OTHER MEASURES IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LEGISLATION, TO ENSURE THAT APPROPRIATE SAFEGUARDS ARE IN PLACE FOR SUCH TRANSFERS. FOR MORE INFORMATION ON THESE SAFEGUARDS, INCLUDING COPIES OF THIS INFORMATION, YOU MAY CONTACT US BY E-MAIL AT SUPPORT@AJOUR.CAFE.

12. DO WE SELL YOUR PERSONAL DATA?

WE DO NOT SELL YOUR PERSONAL DATA AND HAVE NOT DONE SO IN THE PAST 12 MONTHS

WE MAY ALLOW SELECTED THIRD PARTIES (SUCH AS OUR AUTHORISED ADVERTISING PARTNERS) TO COLLECT YOUR PERSONAL DATA ON OUR WEBSITES THROUGH AUTOMATED TECHNOLOGIES (SEE "DO WE USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES") IN ORDER TO PROVIDE YOU WITH CONTENT AND ADVERTISEMENTS THAT MAY BE OF INTEREST TO YOU, AND BASED ON THE LEGAL GROUNDS SET FORTH IN THIS PRIVACY POLICY.

IF YOU ARE A CALIFORNIA RESIDENT, YOU ALSO HAVE THE RIGHT TO OBJECT TO THIS DISCLOSURE OF YOUR DATA FOR ONLINE ADVERTISING BASED ON YOUR INTERESTS.

THE RIGHTS OF CALIFORNIA RESIDENTS ARE DESCRIBED IN MORE DETAIL IN THE SECTION ENTITLED "INFORMATION FOR CALIFORNIA RESIDENTS" WHICH YOU WILL FIND IN THE SECTION ON "WHAT ARE MY RIGHTS WITH RESPECT TO MY PERSONAL DATA? ".

13. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

YOUR PERSONAL DATA MAY BE SHARED AND COMMUNICATED BY US FOR MARKETING PURPOSES WITH THE CATEGORIES OF RECIPIENTS LISTED BELOW. WE MAY ALSO RECEIVE PERSONAL DATA ABOUT YOU FROM CERTAIN OF THESE THIRD PARTY SOURCES. IF YOU WOULD LIKE MORE INFORMATION ABOUT THE SHARING OF YOUR PERSONAL DATA, INCLUDING THE LIST OF RECIPIENTS, YOU CAN CONTACT OUR PRIVACY TEAM AND THE DATA PROTECTION OFFICER BY E-MAIL AT ADRIAN@AJOUR.CAFE

AUTHORISED PARTNERS ACTING AS SERVICE PROVIDERS TO USE YOUR PERSONAL DATA, WE RELY ON AUTHORISED PARTNERS. ALL AUTHORISED PARTNERS ARE REQUIRED TO IMPLEMENT APPROPRIATE SECURITY MEASURES TO PROTECT THE PERSONAL DATA IN THEIR POSSESSION. THEY ARE ALSO BOUND BY A STRICT CONFIDENTIALITY AGREEMENT AND SPECIFIC CONTRACTUAL PROVISIONS ON "HOW" AND "WHEN" THEY ARE ALLOWED TO COLLECT AND USE YOUR PERSONAL DATA.

RETAILERS, RESELLERS, DELIVERY SERVICE PROVIDERS, FULFILLMENT COMPANIES AND TRANSACTION PARTNERS

MARKETING SERVICE PROVIDERS, ADVERTISING PROVIDERS, COMMUNICATION SERVICE PROVIDERS (EMAIL, SMS, MMS), AND SOCIAL NETWORKS

IT SERVICE PROVIDERS

AUDIT FIRMS, LAW FIRMS AND SIMILAR PROFESSIONAL BUSINESS SERVICE PROVIDERS, DATA ANALYSIS PROVIDERS

1. AUTHORISED PARTNERS ALSO ACTING ON THEIR OWN BEHALF

WE RELY ON AUTHORISED PARTNERS TO USE SOME OF YOUR PERSONAL DATA (SEE "WHY WE COLLECT YOUR PERSONAL DATA"). SOME OF THESE PARTNERS MAY HAVE THE ABILITY TO DETERMINE "HOW" AND "WHY" YOUR PERSONAL DATA IS USED.

DISCLOSURE OF TRANSACTION DETAILS TO STRIPE AND PROCESSING OF TRANSACTION DETAILS BY STRIPE IN ACCORDANCE WITH ITS TERMS

CERTAIN SOCIAL NETWORKS SUCH AS THE FACEBOOK PAGE INSIGHT FEATURE, IN ACCORDANCE WITH THE TERMS OF THE FACEBOOK PAGE INSIGHTS DATA POLICY.

2. ACTUAL OR POTENTIAL PURCHASERS IN THE CONTEXT OF A BUSINESS SALE

WE MAY DISCLOSE YOUR PERSONAL INFORMATION TO AN ACTUAL OR POTENTIAL ACQUIRER (AND ITS AGENTS AND ADVISORS) IN CONNECTION WITH AN ACTUAL OR PROPOSED SALE, MERGER, ACQUISITION, JOINT VENTURE, BANKRUPTCY, DISSOLUTION, REORGANISATION, OR OTHER PROCEEDING OR TRANSACTION, WHETHER THE FOREGOING IS ACTUAL OR PROPOSED, AND IN ACCORDANCE WITH APPLICABLE LAWS AND REGULATIONS. IF REQUIRED, WE WILL TAKE STEPS TO MINIMISE ANY DATA THAT IS SHARED.

3. LAW ENFORCEMENT, REGULATORY BODIES, GOVERNMENT AGENCIES, COURTS, LAWYERS, TO COMPLY WITH LAWS AND DEFEND OUR RIGHTS AND INTERESTS

WE MAY DISCLOSE YOUR PERSONAL DATA TO A LAW ENFORCEMENT AGENCY, REGULATORY BODY, GOVERNMENT AGENCY, COURT, OR OTHER THIRD PARTY WHEN WE BELIEVE THAT DISCLOSURE IS (I) REQUIRED BY APPLICABLE LAW OR REGULATION, (II) NECESSARY TO ESTABLISH, EXERCISE, OR DEFEND OUR LEGAL RIGHTS, OR (III) NECESSARY TO PROTECT YOUR INTERESTS OR THE INTERESTS OF ANOTHER PERSON, AND ON THE LEGAL BASIS SET FORTH IN THIS PRIVACY POLICY. IF NECESSARY, WE WILL TAKE STEPS TO MINIMISE ANY DATA THAT IS SHARED.

4. AT YOUR REQUEST OR FOR OUR LEGITIMATE INTERESTS OR TO COMPLY WITH LAWS AND REGULATIONS

WE MAY DISCLOSE YOUR PERSONAL DATA TO ANY OTHER PERSON: WITH YOUR CONSENT; WHERE WE HAVE A COMPELLING LEGITIMATE INTEREST (AS COMPARED TO YOUR INTERESTS) IN DOING SO; OR WHERE WE HAVE A LEGAL OR REGULATORY OBLIGATION TO DO SO.

14. HOW DO WE PROTECT THE PRIVACY OF CHILDREN?

PROTECTING THE SAFETY AND PRIVACY OF CHILDREN IS VERY IMPORTANT TO US.

BY CREATING YOUR AJOUR PROFILE, OR REGISTERING BY ANY MEANS, OR PLACING AN ORDER, YOU CONFIRM THAT YOU HAVE REACHED THE AGE OF MAJORITY IN YOUR COUNTRY OF RESIDENCE (OR, IF YOU ARE A MINOR, THAT YOUR PARENT(S) OR LEGAL GUARDIAN(S) ALSO AGREE(S) TO SUCH REGISTRATION OR ORDER, WHERE THEY CAN GIVE YOU SUCH PERMISSION UNDER THE LAWS OF YOUR COUNTRY OF RESIDENCE).

IF WE BECOME AWARE (INCLUDING THROUGH A REQUEST FROM YOUR PARENT(S) OR LEGAL GUARDIAN(S)) THAT WE HAVE INADVERTENTLY RECEIVED PERSONAL DATA IN VIOLATION OF THE FOREGOING, WE WILL DELETE SUCH DATA FROM OUR FILES.

15. WHAT ARE YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA?

UNDER THE DATA PROTECTION LAW APPLICABLE TO YOU, YOU MAY HAVE ONE OR MORE OF THE FOLLOWING RIGHTS AND MAY EXERCISE THEM PERSONALLY OR THROUGH A LEGAL REPRESENTATIVE ACTING ON YOUR BEHALF. WE, AJOUR, ARE COMMITTED TO PROTECTING YOUR RIGHTS AND ENABLING YOU TO EXERCISE THEM. YOU WILL NEVER BE DISCRIMINATED AGAINST FOR EXERCISING YOUR RIGHT UNDER AN APPLICABLE DATA PROTECTION LAW IN GOOD FAITH.

IF YOU NEED MORE INFORMATION ABOUT YOUR RIGHTS, OR HOW TO EXERCISE ANY OF YOUR RIGHTS, OR IF YOU HAVE A COMPLAINT OR QUESTION ABOUT OUR DATA PROTECTION PRACTICES, YOU CAN CONTACT OUR PRIVACY TEAM AND THE DATA PROTECTION OFFICER BY E-MAIL AT SUPPORT@AJOUR.CAFE.

  1. RIGHT OF ACCESS, RECTIFICATION AND DELETION

YOU MAY, IN CERTAIN CIRCUMSTANCES, HAVE THE RIGHT TO REQUEST ACCESS TO PERSONAL DATA ABOUT YOU THAT WE MAY HOLD, AND THE RIGHT TO REQUEST A COPY OF SUCH DATA. THIS RIGHT OF ACCESS ALSO INCLUDES THE RIGHT TO RECEIVE INFORMATION ON, AMONG OTHER THINGS, THE PURPOSES OF THE PROCESSING, THE CATEGORIES OF PERSONAL DATA CONCERNED, THE CATEGORIES OF RECIPIENTS TO WHOM YOUR DATA MAY BE COMMUNICATED, AND THE ENVISAGED PERIOD OF RETENTION OF YOUR DATA.

YOU MAY ALSO REQUEST THE CORRECTION OF ANY PERSONAL DATA CONCERNING YOU THAT IS INACCURATE AND THE DELETION OF YOUR PERSONAL DATA. YOU CAN VIEW AND UPDATE MOST OF THIS PERSONAL DATA ONLINE, OR BY CONTACTING OUR CUSTOMER SERVICE DEPARTMENT, OR BY SENDING AN E-MAIL TO SUPPORT@AJOUR.CAFE.

2. RIGHT TO WITHDRAW YOUR CONSENT

WHERE THE PROCESSING OF YOUR PERSONAL DATA IS BASED ON YOUR CONSENT, YOU HAVE THE RIGHT TO WITHDRAW THAT CONSENT AT ANY TIME. FOR EXAMPLE, IF YOU NO LONGER WISH TO RECEIVE ELECTRONIC MARKETING COMMUNICATIONS, YOU CAN CHANGE THE SETTINGS IN YOUR AJOUR PROFILE, USE THE 'UNSUBSCRIBE' LINK IN OUR EMAILS, SEND AN SMS TO THE STOP NUMBER IN OUR SMS, OR CONTACT US DIRECTLY, AND WE WILL STOP SENDING YOU COMMUNICATIONS. PLEASE NOTE THAT WITHDRAWING YOUR CONSENT DOES NOT AFFECT THE LAWFULNESS OF PROCESSING BASED ON YOUR CONSENT PRIOR TO SUCH WITHDRAWAL.

IF YOU RESIDE IN THE UNITED STATES OR GUAM, PLEASE ALSO SEE THE SECTION ENTITLED SPECIFIC INFORMATION ABOUT TEXT AND INSTANT MESSAGING APPLICABLE TO PERSONS RESIDING IN THE UNITED STATES OR GUAM.

3. RIGHT TO PORTABILITY OF PERSONAL DATA

UNDER CERTAIN CIRCUMSTANCES, YOU MAY HAVE THE RIGHT TO RECEIVE THE PERSONAL DATA YOU HAVE PROVIDED TO US IN A STRUCTURED, COMMONLY USED AND MACHINE-READABLE FORMAT, AS WELL AS THE RIGHT TO REQUEST THAT WE TRANSFER SUCH DATA TO ANOTHER DATA CONTROLLER WHERE TECHNICALLY POSSIBLE.

4. RIGHT TO RESTRICT PROCESSING

DEPENDING ON THE DATA PROTECTION LEGISLATION APPLICABLE TO YOU, YOU MAY HAVE THE RIGHT TO RESTRICT THE PROCESSING BY US OF YOUR PERSONAL DATA, IN PARTICULAR WHERE:

YOU CHALLENGE THE ACCURACY OF THE PERSONAL DATA (UNTIL WE HAVE TAKEN SUFFICIENT STEPS TO CORRECT OR VERIFY THAT ACCURACY) ;

THE PROCESSING IS UNLAWFUL BUT YOU DO NOT WANT US TO DELETE THE PERSONAL DATA;

WE NO LONGER NEED THE PERSONAL DATA FOR THE PURPOSES OF THE PROCESSING, BUT YOU NEED THE DATA FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS; OR

YOU HAVE OBJECTED TO A PROCESSING THAT WAS JUSTIFIED ON GROUNDS OF OUR LEGITIMATE INTEREST, DURING THE VERIFICATION OF WHETHER OR NOT WE HAVE COMPELLING LEGITIMATE GROUNDS TO CONTINUE THE PROCESSING.

WHERE PERSONAL DATA IS SUBJECT TO LIMITATION IN THIS WAY, WE WILL ONLY PROCESS SUCH DATA WITH YOUR CONSENT OR TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS IN ACCORDANCE WITH LOCAL LAW.

SPECIFICALLY, DEPENDING ON THE DATA PROTECTION LEGISLATION APPLICABLE TO YOU, YOUR RIGHT TO LIMIT PROCESSING MAY INCLUDE:

THE RIGHT TO REQUEST THE ANONYMISATION, BLOCKING OR DELETION OF ANY UNNECESSARY OR EXCESSIVE PERSONAL DATA, OR ANY PERSONAL DATA PROCESSED UNLAWFULLY, ESPECIALLY IF YOU RESIDE IN BRAZIL.

YOUR RIGHTS

IF YOU RESIDE IN CALIFORNIA, YOU MAY HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PERSONAL DATA, SUBJECT TO CERTAIN CONDITIONS AND LIMITATIONS:

  1. RIGHT OF ACCESS - YOU HAVE THE RIGHT TO REQUEST THAT WE PROVIDE YOU WITH THE PERSONAL DATA WE HAVE COLLECTED ABOUT YOU DURING THE PREVIOUS 12 MONTHS, THE CATEGORIES OF SOURCES FROM WHICH IT WAS COLLECTED, THE PURPOSES FOR WHICH THE DATA WAS COLLECTED, THE CATEGORIES OF THIRD PARTIES WITH WHOM WE HAVE SHARED THE DATA, AND THE CATEGORIES OF PERSONAL DATA THAT HAVE BEEN SHARED WITH THIRD PARTIES FOR A COMMERCIAL PURPOSE.

2. RIGHT TO DATA PORTABILITY - IN SOME CASES, YOU MAY HAVE THE RIGHT TO RECEIVE YOUR DATA IN A PORTABLE, READY-TO-USE FORMAT.

3. RIGHT TO HAVE YOUR PERSONAL DATA ERASED - UNDER CERTAIN CONDITIONS, YOU MAY HAVE THE RIGHT TO REQUEST THAT WE ERASE YOUR PERSONAL DATA. WE WILL NOT DELETE YOUR PERSONAL DATA WHERE SUCH DATA IS NECESSARY TO FULFIL A LEGAL OBLIGATION, IS NECESSARY FOR THE EXERCISE OR DEFENCE OF LEGAL CLAIMS, OR WHERE THE LAW PERMITS OR REQUIRES US TO RETAIN SUCH DATA.

IF YOU CHOOSE TO EXERCISE ANY OF THESE RIGHTS, YOU WILL NOT BE DISCRIMINATED AGAINST FOR CHOOSING TO EXERCISE YOUR DATA PROTECTION RIGHTS. WE MAY, HOWEVER, TO THE EXTENT PERMITTED BY LAW, CHARGE YOU A DIFFERENT FEE OR PROVIDE YOU WITH A DIFFERENT LEVEL OF SERVICE.

SALE OF YOUR PERSONAL INFORMATION

AS DESCRIBED IN THE SECTION ENTITLED "DO WE SELL YOUR PERSONAL INFORMATION? WE DO NOT SELL YOUR PERSONAL INFORMATION, AND WE HAVE NOT SOLD YOUR PERSONAL INFORMATION IN THE LAST TWELVE MONTHS. WE MAY ALLOW SELECTED THIRD PARTIES (SUCH AS OUR AUTHORISED ADVERTISING PARTNERS) TO COLLECT YOUR PERSONAL DATA ON OUR WEBSITES USING AUTOMATED TECHNOLOGIES, TO PROVIDE YOU WITH CONTENT AND ADVERTISEMENTS THAT MAY BE OF INTEREST TO YOU, AND ON THE LEGAL BASIS SET FORTH IN THIS PRIVACY POLICY.

HOWEVER, BECAUSE OUR TRANSFERS OF YOUR PERSONAL DATA TO CERTAIN THIRD PARTIES COULD BE CONSTRUED UNDER CALIFORNIA DATA PROTECTION LAW AS A "SALE," YOU HAVE THE RIGHT TO OBJECT (OPT-OUT) TO SUCH SALE OF YOUR PERSONAL DATA. PLEASE NOTE THAT WE MAY STILL SHARE YOUR DATA IN WAYS THAT WOULD NOT CONSTITUTE A "SALE," SUCH AS WITH OUR SERVICE PROVIDERS FOR OUR OWN ONLINE ADVERTISING PURPOSES.

FOR INFORMATION ON HOW TO MANAGE COOKIES AND HOW TO OPT OUT OF ONLINE ADVERTISING BASED ON YOUR INTERESTS, PLEASE CONSULT YOUR BROWSER OR REFER TO THE SECTION ENTITLED "DO WE USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES? YOUR OPT-OUT OF INTEREST-BASED ADVERTISING ON YOUR BROWSER WILL BE SPECIFIC TO THE WEB BROWSER OR DEVICE YOU ARE USING AT THE TIME YOU EXERCISE THESE RIGHTS TO REFUSE SUCH ADVERTISING. IF YOU USE MULTIPLE WEB BROWSERS OR DEVICES, YOU WILL NEED TO OPT-OUT OF THIS ADVERTISING ON EACH BROWSER AND DEVICE. OPTING OUT OF THE USE OF YOUR DATA FOR INTEREST-BASED ADVERTISING DOES NOT MEAN THAT YOU WILL STOP SEEING ADS, INCLUDING INTEREST-BASED ADS.

IF YOU RESIDE IN CALIFORNIA, YOU ALSO HAVE THE RIGHT TO SUBMIT A "SHINE THE LIGHT REQUEST": YOU MAY HAVE THE RIGHT TO REQUEST THAT WE PROVIDE YOU WITH A LIST OF CERTAIN CATEGORIES OF PERSONAL DATA THAT WE HAVE DISCLOSED TO THIRD PARTIES FOR THEIR MARKETING PURPOSES DURING THE IMMEDIATELY PRECEDING CALENDAR YEAR, AND THE IDENTITY OF THOSE THIRD PARTIES.

VERIFICATION OF YOUR APPLICATION

BEFORE WE CAN GRANT YOU THE ABOVE RIGHTS, WE MUST BE ABLE TO VERIFY YOUR IDENTITY. IN ORDER FOR US TO VERIFY YOUR IDENTITY, YOU WILL BE REQUIRED TO SUBMIT INFORMATION ABOUT YOURSELF TO US, INCLUDING, TO THE EXTENT APPLICABLE, PROVIDING US WITH YOUR LOGIN OR OTHER ACCOUNT INFORMATION, ANSWERS TO SECURITY QUESTIONS, YOUR NAME, THE NATIONAL IDENTIFICATION NUMBER WE ALREADY HAVE ON FILE, YOUR DATE OF BIRTH, YOUR CONTACT INFORMATION, OR OTHER PERSONALLY IDENTIFIABLE INFORMATION. WE WILL COMPARE THIS INFORMATION TO INFORMATION WE HAVE ALREADY COLLECTED ABOUT YOU TO VERIFY YOUR IDENTITY AND APPLICATION. IF YOU HAVE AN ACCOUNT WITH US, WE WILL ASK YOU TO IDENTIFY YOURSELF IN THAT ACCOUNT AS PART OF YOUR APPLICATION SUBMISSION. IF WE ARE UNABLE TO VERIFY YOUR IDENTITY AS PART OF YOUR REQUEST, WE WILL NOT BE ABLE TO FULFILL YOUR REQUEST. WE ARE NOT REQUIRED TO COLLECT ADDITIONAL INFORMATION THAT WOULD ALLOW US TO VERIFY YOUR IDENTITY. FOR DELETION REQUESTS, YOU WILL BE ASKED TO SUBMIT A VERIFIABLE DELETION REQUEST AND THEN SEPARATELY CONFIRM TO US THAT YOU WANT YOUR PERSONAL DATA DELETED.

HOW TO APPLY

YOU MAY APPLY ONCE PER CALENDAR YEAR. IN YOUR REQUEST, ATTEST TO THE FACT THAT YOU RESIDE IN CALIFORNIA AND PROVIDE US WITH A VALID CALIFORNIA ADDRESS FOR THE RESPONSE. YOU MAY REQUEST THIS INFORMATION IN WRITING BY SENDING AN EMAIL TO SUPPORT@AJOUR.CAFE OR BY CALLING US TOLL-FREE AT +33640406292.

HOW SOON CAN YOU EXPECT A RESPONSE FROM US?

WE WILL CONFIRM RECEIPT OF YOUR REQUEST WITHIN 10 WORKING DAYS AND PROVIDE YOU WITH DETAILS OF HOW WE WILL PROCESS YOUR REQUEST, INCLUDING THE VERIFICATION PROCESS AND THE EXPECTED RESPONSE TIME. WE WOULD APPRECIATE A MAXIMUM OF FORTY-FIVE (45) DAYS FROM THE DATE OF RECEIPT OF THE REQUEST FOR A RESPONSE. WE MAY REQUEST AN EXTENSION OF THE DEADLINE FOR AN ADDITIONAL FORTY-FIVE (45) DAYS.

ADDITIONAL INFORMATION: TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE MAY CHARGE A REASONABLE FEE FOR RESPONDING TO YOUR REQUEST. THIS STATEMENT IS AVAILABLE IN ALTERNATIVE FORMATS UPON REQUEST. TO REQUEST THIS STATEMENT IN AN ALTERNATIVE FORMAT, YOU MAY CONTACT US BY E-MAIL AT ADRIAN@AJOUR.CAFEOU OR BY TELEPHONE AT +33640406292.

5. RIGHT TO LODGE A COMPLAINT

YOU ALSO HAVE THE RIGHT TO LODGE A COMPLAINT WITH YOUR LOCAL SUPERVISORY AUTHORITY IF YOU BELIEVE THAT THE PROCESSING OF YOUR PERSONAL DATA VIOLATES APPLICABLE LAWS.

IF YOU RESIDE IN A MEMBER STATE OF THE EUROPEAN ECONOMIC AREA, YOU MAY REFER TO THE LIST OF DATA PROTECTION AUTHORITIES IN THE EUROPEAN ECONOMIC AREA, WHICH CAN BE CONSULTED.

6. HOW TO RESPOND TO YOUR REQUESTS, ADDITIONAL INFORMATION, OR ASSISTANCE

IF YOU NEED MORE INFORMATION ABOUT YOUR RIGHTS OR HOW TO EXERCISE ANY OF YOUR RIGHTS, OR IF YOU HAVE A COMPLAINT OR QUESTION ABOUT OUR DATA PROTECTION PRACTICES, YOU CAN CONTACT OUR PRIVACY TEAM AND OUR DATA PROTECTION OFFICER BY E-MAIL AT SUPPORT@AJOUR.CAFE.

TO HELP US PROTECT YOUR PRIVACY AND TO ENSURE SECURITY, WE WILL TAKE STEPS AND MAY ASK YOU TO PROVIDE CERTAIN INFORMATION TO VERIFY YOUR IDENTITY BEFORE GRANTING ACCESS TO YOUR PERSONAL DATA AND ACTING ON YOUR REQUEST.

WHERE PERMITTED BY LAW, WE RESERVE THE RIGHT TO CHARGE A FEE, FOR EXAMPLE, IF YOUR REQUEST IS MANIFESTLY UNFOUNDED OR EXCESSIVE, TO COVER THE ADMINISTRATIVE COSTS ASSOCIATED WITH YOUR REQUEST WE WILL RESPOND TO YOUR REQUEST AS SOON AS POSSIBLE, AND IN ANY EVENT WITHIN THE APPLICABLE TIME LIMITS.

16. CAN THE PRIVACY POLICY BE CHANGED?

WE MAY MAKE CHANGES TO THIS PRIVACY POLICY FROM TIME TO TIME, FOR EXAMPLE TO COMPLY WITH NEW REQUIREMENTS IMPOSED BY APPLICABLE LAWS OR TECHNICAL REQUIREMENTS. WE WILL POST THE UPDATED PRIVACY POLICY ON OUR WEBSITE. WE ENCOURAGE YOU TO CHECK THIS PAGE FROM TIME TO TIME.

WE MAY ALSO NOTIFY YOU OF SIGNIFICANT CHANGES AND, IF REQUIRED BY APPLICABLE LAW, ASK FOR YOUR CONSENT TO THOSE CHANGES.

IF WE WISH TO PROCESS YOUR PERSONAL DATA FOR A NEW PURPOSE NOT DESCRIBED IN THIS PRIVACY POLICY, WE WILL INFORM YOU WHEN NECESSARY AND, WHEN REQUIRED, SEEK YOUR CONSENT.

17. DO WE USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES?

WE USE COOKIES TO PERSONALISE CONTENT AND ADVERTISEMENTS, TO PROVIDE YOU WITH SOCIAL NETWORKING OPTIONS, AND TO ANALYSE OUR TRAFFIC DATA. WE ALSO SHARE INFORMATION ABOUT YOUR USE OF OUR SITE WITH OUR SOCIAL NETWORK PARTNERS, ADVERTISERS, AND ANALYTICS PARTNERS. TO LEARN MORE ABOUT OUR PURPOSES OR THE SERVICE PROVIDERS WE USE, YOU CAN CLICK ON 'COOKIE SETTINGS'. YOU CAN ACCESS THIS PREFERENCE CENTER AT ANY TIME BY CLICKING ON THE "COOKIE SETTINGS" BUTTON ON ANY PAGE.

WHEN YOU VISIT A WEBSITE, THAT WEBSITE MAY STORE OR RETRIEVE INFORMATION USING YOUR BROWSER, MOSTLY IN THE FORM OF COOKIES. THIS INFORMATION MAY BE PERSONAL DATA ABOUT YOU, YOUR PREFERENCES OR YOUR DEVICE, AND IS USED PRIMARILY TO MAKE THE SITE WORK FOR YOU. THIS INFORMATION USUALLY DOES NOT DIRECTLY IDENTIFY YOU, BUT MAY ALLOW YOU TO ENJOY A MORE PERSONALISED INTERNET EXPERIENCE. BECAUSE WE RESPECT YOUR RIGHT TO PRIVACY, WE GIVE YOU THE OPPORTUNITY TO CHOOSE NOT TO ALLOW CERTAIN TYPES OF COOKIES.

18. HOW TO CONTACT US ?

IF YOU HAVE ANY QUESTIONS ABOUT OUR DATA PROTECTION PRACTICES OR THE WAY WE HANDLE YOUR INFORMATION, YOU CAN CONTACT OUR DATA PROTECTION OFFICER BY SENDING AN E-MAIL TO SUPPORT@AJOUR.CAFE.