GENERAL TERMS AND CONDITIONS OF SALE

THESE TERMS AND CONDITIONS OF SALE ("TERMS AND CONDITIONS") GOVERN THE CONDITIONS UNDER WHICH AJOUR S.A.S., A FRENCH ONLINE SALES COMPANY WITH A SHARE CAPITAL OF 20,000 EUROS, HAVING ITS REGISTERED OFFICE AT 52 AVENUE BOSQUET, 75007, PARIS, FRANCE, REGISTERED WITH THE PARIS CHAMBER OF COMMERCE UNDER NUMBER 893 605 444 ("AJOUR", "WE", "US", "OUR") SELLS, AND THE CONSUMER ("YOU") BUYS, AJOUR'S PRODUCTS ("PRODUCTS") VIA THE WWW.AJOUR.CAFE WEBSITE ("SITE").

PURPOSE:

THE PRESENT CONDITIONS OF SALE AIM TO DEFINE THE CONTRACTUAL RELATIONS BETWEEN AJOUR AND THE BUYER AND THE CONDITIONS APPLICABLE TO ANY PURCHASE MADE THROUGH THE AJOUR WEBSITE, WHETHER THE BUYER IS A PROFESSIONAL OR A CONSUMER. THE ACQUISITION OF PRODUCTS OR SERVICES THROUGH THE PRESENT WEBSITE IMPLIES AN ACCEPTANCE WITHOUT RESERVE BY THE BUYER OF THE PRESENT CONDITIONS OF SALE. THESE TERMS OF SALE SHALL PREVAIL OVER ANY OTHER GENERAL OR PARTICULAR TERMS NOT EXPRESSLY APPROVED BY AJOUR. AJOUR RESERVES THE RIGHT TO MODIFY ITS CONDITIONS OF SALE AT ANY TIME. IN THIS CASE, THE APPLICABLE CONDITIONS WILL BE THOSE IN FORCE AT THE DATE OF THE ORDER BY THE BUYER.

CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED

THE PRODUCTS AND SERVICES OFFERED ARE THOSE LISTED IN THE CATALOG PUBLISHED ON THE AJOUR WEBSITE. THESE PRODUCTS AND SERVICES ARE OFFERED WITHIN THE LIMITS OF AVAILABLE STOCKS. EACH PRODUCT IS ACCOMPANIED BY A DESCRIPTION ESTABLISHED BY AJOUR. THE PHOTOGRAPHS IN THE CATALOG ARE AS ACCURATE AS POSSIBLE BUT CANNOT ALWAYS ENSURE A PERFECT SIMILARITY WITH THE PRODUCT OFFERED.

STARTER OFFER

YOUR SUBSCRIPTION STARTS WITH A PROMOTIONAL STARTER OFFER, ALLOWING YOU TO RECEIVE YOUR FIRST SHIPMENT AT A REDUCED PRICE. AFTER THE STARTER OFFER, THE NEXT SHIPMENT IS CHARGED AT 35€.

PRICES

THE PRICES APPEARING IN THE CATALOG INCLUDE VAT TAKING INTO ACCOUNT THE VAT APPLICABLE ON THE DAY OF THE ORDER. ANY CHANGE IN THE RATE MAY BE REFLECTED IN THE PRICE OF PRODUCTS OR SERVICES. AJOUR RESERVES THE RIGHT TO MODIFY ITS PRICES AT ANY TIME, IT BEING UNDERSTOOD HOWEVER THAT THE PRICE APPEARING IN THE CATALOG ON THE DAY OF THE ORDER WILL BE THE ONLY ONE APPLICABLE TO THE BUYER. THE ONLINE SALE OF THE PRODUCTS PRESENTED ON THE WEBSITE ARE ACCESSIBLE TO BUYERS WHO RESIDE IN FRANCE AND ABROAD.

COFFEE SUBSCRIPTIONS

THE COFFEE "SUBSCRIPTION" OFFER IS AVAILABLE IN TWO TYPES:

- SEMI-MONTHLY SUBSCRIPTION: THE CUSTOMER SUBSCRIBES TO THE DELIVERY OF A BOX OF COFFEE EVERY 15 DAYS. THE PAYMENT IS MADE AT THE TIME OF THE SENDING OF EACH BOX. THE CUSTOMER WILL RECEIVE TWO PACKAGES OF COFFEE EACH MONTH FOR THE DURATION OF HIS SUBSCRIPTION. DELIVERY IS INCLUDED IN THE PRICE OF THE SUBSCRIPTION.

- MONTHLY SUBSCRIPTION: THE CUSTOMER SUBSCRIBES TO RECEIVE A BOX OF COFFEE EVERY 30 DAYS. PAYMENT IS MADE WHEN EACH BOX IS SENT. THE CUSTOMER WILL RECEIVE A PACKAGE OF COFFEE EVERY MONTH FOR THE DURATION OF THE SUBSCRIPTION. DELIVERY IS INCLUDED IN THE PRICE OF THE SUBSCRIPTION.

COFFEE SUBSCRIPTION CANCELLATIONS

THE CUSTOMER MAY CANCEL A COFFEE SUBSCRIPTION AT ANY TIME BY LOGGING INTO HIS OR HER AJOUR ACCOUNT ON THE WEBSITE AND BY CLICKING “CANCEL SUBSCRIPTION” BUTTON AND FOLLOWING THE PROMPTS.

ORDERS

THE CONFIRMATION OF THE ORDER IMPLIES ACCEPTANCE OF THE PRESENT CONDITIONS OF SALE, THE RECOGNITION OF HAVING PERFECT KNOWLEDGE OF THEM AND THE RENUNCIATION TO PREVAIL ITSELF OF ITS OWN CONDITIONS OF PURCHASE OR OTHER CONDITIONS. ALL THE DATA PROVIDED AND THE RECORDED CONFIRMATION WILL BE WORTH PROOF OF THE TRANSACTION. THE CONFIRMATION WILL BE WORTH SIGNATURE AND ACCEPTANCE OF THE OPERATIONS CARRIED OUT. THE SELLER WILL COMMUNICATE CONFIRMATION OF THE REGISTERED ORDER BY E-MAIL.

RETRACTION

A WITHDRAWAL PERIOD DOES NOT APPLY TO COFFEE AND OTHER CONSUMABLE PRODUCTS, ACCORDING TO ARTICLE L121-21-8 L121-21-8 THE FRENCH CODE OF CONSUMPTION "THE RIGHT OF WITHDRAWAL CAN NOT BE EXERCISED FOR CONTRACTS: [...] "4° SUPPLY OF GOODS LIKELY TO DETERIORATE OR EXPIRE QUICKLY; 5° SUPPLY OF GOODS THAT HAVE BEEN UNSEALED BY THE CONSUMER AFTER DELIVERY AND CAN NOT BE RETURNED FOR REASONS OF HYGIENE OR HEALTH PROTECTION ";

TERMS OF PAYMENT

THE PRICE IS DUE AT THE TIME OF ORDER. THE BANK CARDS ACCEPTED ON THE WEBSITE ARE THE FOLLOWING: VISA, MASTER CARD, AND AMERICAN EXPRESS. THE BUYER CAN ALSO USE HIS APPLE PAY ACCOUNT TO PAY FOR HIS ORDERS ON THE WEBSITE. AJOUR DOES NOT KEEP THE BUYER'S CREDIT CARD DETAILS. THE BUYER'S ACCOUNT WILL BE CHARGED FOR EACH SHIPMENT. AT THE BUYER'S REQUEST, A PAPER INVOICE WILL BE SENT TO THE BUYER INCLUDING THE VAT.

WARRANTY

ALL PRODUCTS SUPPLIED BY THE SELLER BENEFIT FROM THE LEGAL GUARANTEE PROVIDED BY ARTICLES 1641 AND FOLLOWING OF THE FRENCH CIVIL CODE. IN CASE OF NON-CONFORMITY OF A PRODUCT SOLD, IT CAN BE RETURNED TO THE SELLER WHO WILL TAKE IT BACK, EXCHANGE IT OR REFUND IT. ALL COMPLAINTS, REQUESTS FOR EXCHANGE, OR REFUNDING MUST BE CARRIED OUT BY EMAIL VIA THE FOLLOWING ADDRESS: SUPPORT@AJOUR.CAFE; OR BY POSTAL MAIL WITH THE FOLLOWING ADDRESS: AJOUR, 52 AVENUE BOSQUET, 75007 PARIS WITHIN THIRTY DAYS OF THE DELIVERY.

RESPONSIBILITY

THE SELLER, IN THE PROCESS OF SELLING ONLINE, IS ONLY BOUND BY AN OBLIGATION OF MEANS; HIS RESPONSIBILITY CANNOT BE ENGAGED FOR ANY DAMAGE RESULTING FROM THE USE OF THE INTERNET NETWORK SUCH AS LOSS OF DATA, INTRUSION, VIRUS, BREAK IN SERVICE, OR OTHER INVOLUNTARY PROBLEMS. INTELLECTUAL PROPERTY ALL ELEMENTS OF THE AJOUR SITE ARE AND REMAIN THE EXCLUSIVE INTELLECTUAL PROPERTY OF AJOUR. NO ONE IS AUTHORISED TO REPRODUCE, EXPLOIT, REBROADCAST, OR USE FOR ANY PURPOSE WHATSOEVER, EVEN PARTIALLY, ELEMENTS OF THE SITE, WHETHER SOFTWARE, VISUAL OR SOUND, WITHOUT WRITTEN AUTHORISATION FROM AJOUR.

PERSONAL DATA

IN ACCORDANCE WITH THE LAW RELATING TO DATA PROCESSING, FILES AND FREEDOMS OF JANUARY 6, 1978, INFORMATION OF A PERSONAL NATURE RELATING TO THE PURCHASERS COULD BE THE SUBJECT OF AN AUTOMATED TREATMENT. BY USING THE WWW.AJOUR.CAFE WEBSITE, YOU AGREE THAT THE COMPANY MAY COLLECT, RECORD, STORE AND USE YOUR DATA IN ACCORDANCE WITH THE PRIVACY POLICY.

ARCHIVING - PROOF

AJOUR WILL ARCHIVE ORDER FORMS AND INVOICES ON A RELIABLE AND DURABLE MEDIUM THAT CONSTITUTES A FAITHFUL COPY IN ACCORDANCE WITH THE PROVISIONS OF ARTICLE 1348 OF THE FRENCH CIVIL CODE. AJOUR'S COMPUTERISED RECORDS WILL BE CONSIDERED BY THE PARTIES AS PROOF OF COMMUNICATIONS, ORDERS, PAYMENTS AND TRANSACTIONS BETWEEN THE PARTIES.

SETTLEMENT OF DISPUTES

THE PRESENT CONDITIONS OF SALE ON LINE ARE SUBJECTED TO THE FRENCH LAW. IN THE EVENT OF LITIGATION, JURISDICTION IS ATTRIBUTED TO THE COMPETENT COURTS OF PARIS, NOTWITHSTANDING MULTIPLE DEFENDANTS OR WARRANTY CLAIMS.